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Frequently Asked Questions

What is the Individual Orientation Session?
Your degreed Exercise Specialist will provide you with a friendly, non-intimidating, personal orientation to the Fitness Pointe facility. This COMPLIMENTARY service will help us get to know you better so we can design an effective exercise program, provide an introduction to our facility, gather baseline health and fitness information to measure your progress, and introduce you to a few pieces of equipment, if desired.

What do I need to bring to my Individual Orientation Session?
Comfortable athletic shoes, loose fitting clothes and any pertinent medical information (list of medications, etc.).

Do I need my physician’s clearance or written approval?
Individuals who have certain medical conditions, according to the American College of Sports Medicine, are required to have their physician's written clearance prior to participating in their Individual Orientation Session.

How long is the Individual Orientation Session?

What if I need additional programs or want a new program after being a member?
The Fitness Assessment Department offers a number of FREE program services for the life of your membership (Refer to the "Complimentary Services" tab). Should you need individual help, the Personal Training Department can provide a trainer at a nominal fee.

What if I need more help in the facility after my Individual Orientation Session?
The Exercise Instructors on the Fitness Floor, as well as the Group Exercise Instructors, in the Group Classes, can provide additional assistance as you begin your fitness program.

What other guidelines do I need to be aware of?
For your safety, Fitness Pointe adheres to blood pressure guidelines for cardiovascular and strength training exercises. For safety purposes, individuals not meeting blood pressure guidelines may be asked to avoid cardiovascular and/or strength training exercise until their blood pressure meets the guidelines. In addition, repeated elevated readings may require the individual to see medical attention.